Law Enforcement Resumes

In Australia law enforcement officers can be employed by all three levels of government – federal, state / territory, and local.

A career in law enforcement can be rewarding and fulfilling, especially since policing and detective work enables you to provide services that ensure the safety and the security of the community. When applying for law enforcement placements and jobs in the security industry, it is important to be able to translate security services skills into the maintenance of law and order. Law enforcement officers enjoy a position with diverse functions and career paths, since any jobs in this industry are not just confined to one kind of position. You can fulfil common law enforcement functions by protecting others, protecting property, and keeping the peace. 

Any placement in law enforcement requires the presentation of excellent credentials, and through the following tips, you can draft a comprehensive resume that will allow you to impress potential employers: 

  1. Complementary skills

In order to draft a resume that will allow you to cover many different disciplines it is important to highlight your transferrable skills. For instance, if you are a security officer with an interest in retail, your resume can be tailored to show your commitment to asset protection, loss prevention, and the safekeeping of the premises. Moreover, certain skills such as crowd management and control can be highlighted so that you can secure jobs in events security management or the like. Further, you can also emphasise your emergency response qualifications, which will allow you to work in critical environments where urgent security services are required. Your success in landing roles successfully will depend in your commitment and preparedness to take on various complementary roles. 

  • Education and training

Your resume should highlight not only your educational attainment, but also, your training and qualifications. Apart from formal education, employers in the law enforcement industry are often looking for specific qualifications, tickets, and licences.  Are you trained and licenced to operate firearms safely and responsibly? Do you have the required training to be able to subdue and manage unruly guests or patrons? Can you safely manage crowds during emergency procedures? If so, you must emphasise these specialised skills and competencies by highlighting them under a separate section or header. Use strong and engaging headers such as “Key Professional Skills” or “Special Trainings and Professional Development”. Moreover, you should also demonstrate willingness to adopt new policies and procedures, which entail undergoing training and enhancements to certain skills. 

  • WHS training and cultural sensitivity 

Apart from technical and soft skills in law enforcement and security services, the industry has shifted its focus to employees who are well equipped with knowledge in maintaining workplace health and safety. Apart from emphasising excellence in procedural and technical know-how, law enforcement officers must also be able to display awareness and applied knowledge in compliance to WHS standards, guidelines, protocols, and best practices. Law enforcement careers can be potentially life threatening, and WHS knowledge equips a professional in this area to avoid occupational risks and hazards. On the other hand, cultural sensitivity and the respect for diversity is also another area that has seen increased significance.  It is important to be able to address this need, as communities are more driven towards responsible, ethical, and culturally sensitive public servants. 

  • Communication skills

Both oral and written communication skills are important in law enforcement. Effective oral communications allow officers to liaise well with colleagues in the effort of safely and effectively administering duties according to the objectives and the policies of the organisation. Further, communication skills must also be used effectively in diffusing and de-escalating conflict. The ability to communicate with influence is highly sought after in law enforcement jobs, as it is important to be able to approach dangerous situations with temperance and with a clear head. One must not result to violence as a go-to solution, but instead, effective de-escalation methods must be attempted initially. Written communication skills are also important in fulfilling required reports and documentations. 

  • Key Achievements 

Lastly, your key accomplishments or achievements can be highlighted both in your resume and your cover letter. These must be placed front and centre so employers will have an idea of how you are able to attain organisational and personal success in your chosen field. Moreover, certain law enforcement roles require selection criteria, which must effectively address competencies through the STAR method, which includes a statement on specific situations. Examples should be able to illustrate the Situation, Tasks, Actions, and Results.  By highlighting your key contributions and outputs, employers have a clear picture of what they could expect should they take you into their team.

Are you a law enforcement professional in need of a fresh resume and selection criteria documents? 

Look no further! 

Brisbane Resume has helped individuals land highly coveted jobs in law enforcement. Contact us on 1300 174 435 or [email protected] today to know more about our resume writing and career consulting services.

5 Things NOT to Include in Your Resume

Your resume is often the first impression a potential employer has of you. There is only limited space to impress and make you stand out against other applicants. Since resumes are typically best kept brief and concise, you must strategically use the space available to highlight only the most relevant and necessary information and elevate your application. Some information can work to your disadvantage and may even become a barrier in landing your desired interview. 

Resumes are your foot in the door, so to speak. When you craft a resume that is impressive, comprehensive and professional, you present yourself in the best possible light and give employers a sense of intrigue. The point of difference in your resume will help motivate employers to get to know you better. Like any successful application, your ability to land interviews is imperative, and the only way to secure that highly coveted call is through a well-written and organised resume.

Informative and compelling resumes follow a checklist of compulsory information, but some of us tend to go overboard. Here are some of the things that do not belong in a professional resume in line with best practice and Australian National Employment Standards.

  1. Photo

Apart from taking up valuable space in your resume, a photo is generally not required since it is not in line with any standard national hiring protocol. In fact, some HR practitioners think that including a photo is not at all professional. Furthermore, companies who are expanding into more ethical and socially responsible hiring avoid any reason to be construed as discriminatory, and therefore, remove any factors that could play into their inherent hiring biases.  To be on the safe side, a photo should be excluded as this space can better be used in highlighting key achievements, skills, and professional behaviour. An exemption to the rule is certain jobs such as flight attendants.

  • Date of Birth 

Everything you include in your resume must serve a purpose to your potential employers. Other information such as date of birth, religion, or political leanings must be excluded from your resume in the same reason why adding photos must also be avoided: to avoid unnecessary discrimination. Previously, this was a widely accepted practice but legislation in certain professional circles have made strides in avoiding discriminatory practice that include racism, ageism, etc. Some of this information may even work to your disadvantage and is sometimes considered unprofessional.

  • Marital Status or other personal information  

In the same way that age, race, religion, and politics are commonly avoided discussion points in professional circles, marital status is also deeply personal information that must kept outside of professional discourse. Apart from this irrelevant information being unnecessary in building a pitch for a job, it potentially opens up many doors for discrimination and prejudice. Your prospective employer is only concerned about whether you are right for the position, not whether you are married, single or even divorced. Ideally, you should leave out any personal information that could count against you during any stage in the screening process. 

  • Reason for leaving previous job 

One of the most important aspects of leaving a job and transitioning to a new one is to convey the thought that change and moving on is part of professional growth. It is widely understood that applicants have their own reasons for leaving companies, and this is something that hiring managers usually avoid asking. The merits of any application should only be based on skill and competencies, and any information on reasons why you left your previous company may count against you and prejudice you from getting an interview. Sometimes, the reason for leaving may be circumstances that you had no control whatsoever and may work against your pitch for this job. Do not volunteer this information, especially when it will put you in negative light, however you may be asked to disclose this during the interview stage.

  • Academic results and grades

Lastly, it is no longer necessary to include grades, especially if they are below 70%. Most employers are not concerned with how well you did in school in terms of a numerical grade, but how well you are able to apply concepts and learnings into a professional setting.  If your grades are below the passing rate, including them in your resume may raise questions on performance and competence. On the other hand, if your grades are exceptional, they may improve your chance of modelling excellence and diligence and demonstrate key achievements.

Overall the foundations of a successful job application lie in presenting only the vital information required. Recruiters and employers from all disciplines and fields are looking for an outstanding track record, and there is no better way to demonstrate that by writing a succinct, powerful and impressive resume that is in line with best practices and accepted industry standards.

When in doubt about how to write your resume, as well as what to include and what to exclude from your applications, you can always consult with Brisbane Resume. Our expert team of experienced HR professionals can help you in formulating a resume that is compliant with hiring standards and regulatory requirements. Contact us today to find out more.

Entry Level Resumes

Are you looking to write your first ever resume in order to start a new professional career right after school?  A well written resume is crucial in your job search, and it must present all relevant information recruiters are looking for. This is how potential employers gain an idea of your ability to accomplish the roles and responsibilities associated with the role. 

Most fresh graduates are often daunted by the word “experience.” Let’s step back a little.  To gain a first-job experience, you must be able to demonstrate prior experience. How does this make sense? Well, you first need to widen your definition of what experience is. In the case of entry-level resumes, experience may not necessarily entail prior working history. In fact, it is expected that since you are new to the workforce, you may not have ample professional exposure. 

Experience does not only include professional engagements or paid work. Experience is basically just your previous record of how you were able to apply skills and competencies to achieve a set goal or objective. Every task and project that you have done so far encompasses certain competencies and skills that are required so that you are able to attentively and successfully complete process components. This is what recruiters are looking for, and if you are able to include this information in your resume, you will be well on your way to securing your first professional interview. 

Here are some reminders so that you can craft a resume that comprehensively outlines your skills and expertise regardless if you have any actual work history or not:

First, write a short summary called a professional profile. This is usually the first thing your future employer will see. The profile must contain all the positive traits and characteristics you possess that will help you fulfil the role you are applying for. This short description is a snapshot of your skills and demonstrated competencies, and this must be a compelling statement which highlights your best qualities. Therefore, it is your opportunity to tell hiring managers of your strengths and potential contributions to the company.

Second, highlight your educational experience. At this point, your educational record and recent learning & development experience is vital information. Did you do particularly well in certain classes? Discuss them briefly and outline your best projects and outputs. Detail the processes you undertook and paint a picture of your problem-solving and research. You can also write about group work and how you were able to solve issues with your groupmates or committees. 

Third, your experience may include your participation in internship programs or placements. Most high schools and universities offer some sort of practical program or placements that allow you to work supervised in an real professional setting. The learning that you have gained in this exercise is very valuable to your employee, as it shows you can be trusted to learn and receive training, and interact with actual clients. It will also show that you have had prior exposure in a professional environment, which is important considerations for future employers.

Fourth, you can highlight your voluntary contributions to groups and societies. Were you part of any clubs or organisations? More often than not, clubs and organisations are structured so that each member is delegated a task or a project. Project completion and management is one of the most important aspects of club participation. Highlight how you can use these experiences as a basis of how you can carry out delegated work and responsibilities in the workplace setting. Further, demonstrating volunteerism shows initiative and a commitment to a cause or a project which will definitely add to the list of factors why an employer should consider you for a role. 

Lastly, highlight other special skills that you may possess. Do you know any foreign languages? Are you adept at using specialised and technical software? No project or task is too small. As long as you can demonstrate why your involvement was instrumental to the success or achievement, you can include these in your resume to paint a more comprehensive picture of your strengths and capabilities as a fresh graduate. 

By taking a step back and re-examining what “experience” means and by contextualising how your previous educational and community engagements led to your professional development, you become self-ware of your own value. Thus, you become more proactive in selling your best traits. 

Writing an entry-level resume can be daunting, however, you have an expert team of resume writers and HR practitioner consultants to guide you. Improve your chances at getting an enriching and fulfilling entry-level job by contacting Brisbane Resume for assistance in drafting your first ever professional grade resume.

How to Create an Impactful Resume and Cover Letter

Five important considerations that will make your resume stand out above the rest: 

The reality of any job application process is you have to stand out from the pool of applicants in order to secure that coveted role. Depending on the demand for the role, there may be hundreds of applicants vying for the same position. It is important to create impactful documents ensuring you are relevant, competitive, and quite simply, the best person for the job. 

Niche specialisation 

Employers may look for someone who can do a rare specialisation, so if you have any special training or qualification, be sure to highlight and prioritise this in the hierarchy of information. It helps include sections such as your Key Skills or Core competencies. It also helps if you outline special training programs, seminars, and projects that will demonstrate your keen attention to the dynamics of one particular niche.


Similarly, when you are in a team environment, a focus on your own particular assignment can be appealing to your managers. Doing the same thing over and over for an extended period often leads to mastery and specialisation, and a focus on a particular aspect of the broader project is often a sign of concentration and determination. Paying attention to a specific area of focus makes you the go-to expert, and highlighting this in your resume will establish the idea that you are dependable in this position or role. 

Niche specialisation requires systems thinking, or the capability to understand the interaction of small components towards contributing to greater project success.  Therefore, having a general function is part and parcel of being able to focus on a specific niche. Marrying generalist and specialised functions is a mark of a true mature professional, and it is up to you how you can highlight these two seemingly conflicting concepts in your resume. Take the time to carefully phrase descriptions for roles, as employers are looking for those who can specialise and can also perform diverse job roles. 

Key achievements 

Key achievements can improve your chances at getting called for an interview. Whilst your general day-to-day duties are important, most hiring professionals, especially from within your industry or area, are already aware of what certain roles and responsibilities entail. For instance, for HR practitioners in the management industry, it is quite apparent as to what business development officer, risk manager, or team leader roles are comprised of in terms of competencies. 

However, what will allow you to edge out the competition are clear descriptions and outlines of specific, measurable, and quantifiable results. Be sure to include financial figures, improved scores and ratings, metrics, profit margins, and percentages. It is important to highlight key achievements in a way that emphasises your instrumentality to the success of a project. Position yourself in terms of how your role was indispensable in the achievement of project objectives. This means focussing on laying out the specific tasks that you performed to be able to respond to the project requirements. 

Initiative and worth ethic 

In addition to your resume, cover letters help to elevate your application.  This is your chance to include brief but succinct descriptions of your work ethic. It is quite obvious for hiring managers and HR professionals what each job role may entail, but what they are often interested to find out more about is how you approach certain situations at work. By showing a more values-based approach in writing out work responsibilities and roles, you can outline your work ethic so that they have something else aside from your merits to base their judgment on.  

By briefly stating how you went the extra mile in projects, or how you took extra time and effort to exceed expectations, you are offering a more “human” dimension to your application documents. It gives the employer a sense that aside from businesslike precision, you also have the emotional and social quotient which has become increasingly important in the drive to promote workplace dynamics. Furthermore, you must also emphasise your personal convictions and how you reflect these in complying with workplace regulations. Employees often search for applicants whose value systems coincide with the company thrusts. By doing so, they are certain that any future applicant will be a good ambassador for the brand or for the organisation.

By following these tips, or by getting in touch with one of our professional resume writers you will certainly stand out above the rest. 

Contact Brisbane Resume today to speak with an experienced consultant on how to best present yourself to prospective employers. 1300 174 435

5 Ways to Make Your Resume Stand Out

When was the last time you updated your resume? For some people, that might have been years or even decades ago! 
To boost your chances of landing an interview for your dream job, it is imperative that your resume is written in a manner in line with current best practices. Shifting over to a new job will require you to have a fresh update on your skills and competencies. It is time to dust off the cobwebs in your old resume and introduce some zest and vitality in your application documents!

A well-written resume speaks volumes about an applicant. Before you even meet an employer, they will have already formed an opinion about you based on what they have read in your resume. For a position or role that is competitive, attractive, and highly coveted, it is important to stand out from the rest of your fellow applicants. 

How do you make your resume stand out, you might ask? Worry no more! Here are 5 tips we follow to craft and refresh your resume with current best practice and employment standards in mind:

  1. Craft a strong professional profile 

Your professional profile should deliver an impactful statement about your capabilities and skills. Consider this as a pitch or professional summary. It should outline your strengths, experience, and competencies whilst laying out what you could contribute to the team, should you be hired for the position. It must also present a clear, actionable objective, thus, you must always use strong verbs in order to clearly and succinctly state your “why”, or your reasons for why you want this role, as well as why the employer should consider you among the rest of the applicant pool.

  • Be conscious of keywords

Most recruiters now rely on ATS or Applicant Tracking Software to do the first level analysis and sorting of resumes. Your resume is fed into a system and the software functions to filter the best applicants based on keywords. Focussing on emphasising relevant keywords should be your priority in order to pass the ATS stage.

Along with the requirements for keyword richness, your resume must still be factual, honest, and based on actual experiences and achievements. We need to highlight the skills and knowledge you have gained throughout your employment history

  • Use a simple, uncluttered layout 

A clean, simple and professional layout will ensure you stand out from the rest. A clean resume is a reflection of organisation and clever presentation. Using space wisely and maximising the page is a great way to include all relevant content. Best practice is between 3-5 pages, however those with extensive experience, special publications, works, and other notable projects, may exceed this.

  • Focus on relevant skills and accomplishments

Reflecting the job description for your prospective role enables you to respond directly to the requirements and needs of your employer. For example, if the role is asking for outstanding management and leadership skills, you would highlight your past experiences how you led a team and managed operations in an effective and efficient manner. This is a good way to focus your resume so that you are able to highlight relevant information. 

  • Eliminate non-essential information 

As mentioned in the previous tip on highlighting relevant information, eliminating non-essential information will also give you an edge and will help you stand out. We must also follow National Employment Standards for instance, photos, date of birth, and other personal information do not aid in landing you a role, and may in fact prejudice employers against you because of any inherent hiring biases, if any. The best way to go about an application is to champion your best skills and highlight only the most relevant and impactful information that can help you edge out the competition. 

With these tips in mind, we aim to help you achieve your desired hiring outcomes. These new documents will ensure you can confidently apply for any position knowing your resume effectively highlights your strengths as a professional. 
Contact Brisbane Resume today to see how a professional can help you with a new professional resume. Our experienced and competent team of professional resume writers have years of combined HR practice and experience, and can help you on your way to success. 

Teaching Resumes and Cover Letters

Having a great resume and cover letter is crucial to securing an interview to any teaching role. In Australia and throughout the world, teachers are highly sought after because education in all levels is an important priority. To get your foot through the door, and to leave a good impression on the selection panel, you must be able to submit a resume that presents you in the best possible light. Your resume and supporting application documents must be able to get a quick summary what sums up what you have achieved in your career so far. 

As in writing resumes for any other discipline or field, teaching resumes must provide quick facts so that a recruiter will be able to figure out immediately if you are the right match for their requirements. You should be able to outline your subject specialisations, certificates, and experience right away so that you can ensure that all of the most important elements are easily visible. To produce an excellent resume, you must bear in mind these 5 considerations: 

Show your passion for teaching

Your passion and enthusiasm for providing uplifting and positive learning experiences to your students must be palpable in your resume. Demonstrate how you were able to make a difference in your students ‘educational journey by outlining examples of initiatives and programs that you have started to go above and beyond the normal curriculum. Make sure to involve other extra-curricular activities, which show your commitment to providing holistic experiences and well-rounded and versatile learning opportunities for your students.  By writing detailed job roles, you should be able to outline how each task and role was done towards the achievement of important educational goals for the individual and the group.

Demonstrate your credentials and key accomplishments 

Front and centre of your resume should be your key accomplishments and credentials. Usually, at the top of the first page of your resume, an employer should be able to see your certifications, trainings, seminars and other professional development and enhancement programs. At the end of each job role, you should also be able to outline all of the special projects and professional highlights that you can champion so that employers get a sense of how you pursue excellence on a day-to-day basis.  Do you have any specialisations? Have you attended enhancement conferences where you learned a novel approach to educational services delivery? Are you aware of other educational approaches and strategies that result to more compelling outcomes? Make sure that you structure these sections so that they are at a prominent part of your resume. 

Choose appropriate referees 

Selecting referees for a position is a no-brainer. When writing referees, focus on those who can provide a good word for you in terms of performance and team dynamics. Listing referees who were superior to you goes a long way in giving your potential employer confidence, as you are willing to be put under scrutiny in case they contact your immediate supervisor, principal, or school administrator. Employers prefer principals or deputies over colleagues or friends, as the latter may have biased opinions about your capabilities and credentials.

Ensure keyword density 

Most resumes in the educational sector are uploaded or processed through ATS these days. ATS or Applicant Tracking Software are systems that help facilitate the hiring process. Selection processes often begin with the ATS filtering through hundreds of applications to set apart resume submissions that have the most coincidence with the set keywords for the job. The intelligent system can detect highly qualified applicants because of keyword density, or the amount of  instances that certain important keywords appear in a resume. Therefore, it is important to be able to write detailed, comprehensive, yet concise accounts of your own personal work experiences. A successful ATS round will allow you to advance to the next stage, in which further documents are examined, or you are called in for an interview by a hiring manager or supervisor.

Write compelling selection criteria responses 

More often than not, educational institutions will rely on a set of criteria that will allow them to carefully assess candidates and applicants for the job based on how well they can fulfil certain roles and criteria. Selection criteria items are competency-based requirements that must be addressed by applicants through anecdotal  evidence and situational examples that clearly illustrate their capability to respond accordingly to given situations. The best practice in this regard is to approach all selection criteria responses via the STAR method, which calls for an outline of Situation, Task, Action and Result as a way to tell a story of how you were of great influence to a success of a particular task or project. A well written narrative response must answer the STAR criteria directly. Note that each and every position may call for different criteria, so a customised response must always be written specifically for a particular role. 

By highlighting your key achievements and accomplishments, both in the classroom and the administrative side of the teaching job, you are afforded the chance to manifest your contributions to your school and your students.  Your resume should reflect your passion and your commitment to the job. Most importantly, your resume should be clear, and simple, and with a logical structure that immediately sells you as a prospective employee. 

With these tips in mind, you can get in touch with Brisbane Resume so that you can be more informed of the resume writing process. Our professional resume writers and consultants are equipped to provide information and guidance in in helping you draft a resume package that will allow you to best your peers. Contact us now to make sure you don’t miss out on your dream job!

Applying for Government Roles

Roles in the public or government sector offer a different experience from corporate and private sector roles. Government roles in Australia are usually classified according to level, such as federal, state, or local. These levels present various opportunities for involvement with the community, and professionals may find government sector roles a rewarding outlet for their skills, competencies, and talents. 

Roles at the federal, state, and local level all require various criteria and qualifications. It is important to be aware of these requirements, and you can often find these in role or position description documents that are posted on government role recruitment portals. Apart from education, training, and professional history, applications to government roles should also include supporting documents that will demonstrate your capacity to fulfil certain role roles and expectations. 

Are well-written resumes and cover letters enough to land you a role in the government sector? Unfortunately, no. 

Government agencies often require a selection criteria document in order to ensure that the hiring process is based on merit and skill and to cover all bases to guarantee that they select the most suitable applicant, for critical functions and responsibilities. 

So what are selection criteria and how should they be addressed? Simply put, selection criteria are specific requirements and qualifications that government employers are asking for. They can be skills and competencies, or they can be specific experiences that are required for certain positions. Common criteria include general aspects of professional work such as communication and teamwork skills, interpersonal skills, negotiation skills, organisation and thoroughness in administrative functions, etc. However, it can also include specific items such as certain software or tools, the ability to perform a specific skill, or legal/regulatory qualifications such as tickets, permits, or licences. 

Addressing selection criteria in an accurate and standard compliant manner which entails using the STAR method, which outlines the applicant’s experience in handling criteria situations by providing specific examples for Situations, Tasks, Actions, and Results. When addressing selection criteria, be aware of specific requirements such as page limits, recommended word counts for each response, or formatting requirements such as font size, margins, or headings.

The Situation outlines the context of the specific role or task in which a skill or competency was required. The Task provides a description of the tasks and process components that were followed. Further, the Action presents concrete steps and process flows that were undertaken to accomplish the task in response to the issue or situation at hand. Finally, the Resultssection will outline how these actions contributed to success and positive outcomes. 

It is important for the STAR Format to be followed correctly as this may sometimes be the reason why applications are not successful. The ability to follow instructions carefully is often the first step of getting through the shortlisting process, and the selection criteria document is a way for your prospective government employer to assess your skill in closely complying with requirements and instructions.  

Although this response method may seem regimented or even stiff, you must think about this as an opportunity to take a step back and assess your own growth and development throughout your career. Selection criteria processes can give you self-awareness and knowledge of your own strengths, and it will allow you to prepare for any interview as you now have the tools that will enable you to cite specific examples for important and pressing interview questions. 

Pro tip: interviewers will refer to your selection criteria for most of your interview questions, therefore having a strong written response to refer back to is essential.

If you require Selection Criteria assistance, contact Brisbane Resume today for an obligation free review and quote.

Nursing Resumes and Cover Letters

Nursing Resumes and Cover Letters

The nursing profession is very rewarding as it puts one in the frontlines of critical care and impactful services to patients with affliction, injury, and discomfort. Nurses bring comfort and healing to other people, and it is important for them to be competent and well trained because they handle critical procedures and functions that could well mean the life and death of a patient. 

As such, employers are often very selective of the nurses that they hire, and to advance to a good nursing role, one must possess a well-written resume that contains all of the required information. Presenting a competent, empathetic, responsible, and professional image to your prospective nursing employer entails outlining all of the key elements in your resume so that you can move past the screening rounds and into bagging an interview that could potentially get you your next fulfilling and enriching nursing engagements. 

To help you write an impressive and comprehensive nursing resume, here are 5 tips and considerations to remember: 

Licensure and Certifications 

Your nursing resume should highlight your licences and certificates, as it is important for nursing employers to see that you are qualified for the role right of the bat. Nursing is a heavily regulated profession because of its critical caregiving nature, and therefore, there are certain professional and regulatory licences that you must posses before you put yourself out for consideration for any nursing job. Whilst licences and certificates are required for nursing positions, graduate nurses or nurses with limited professional experience may also state on their resumes whatever certificates they are currently working on or are planning to obtain in the near future. 

Internships and Clinical Placements 

Regardless of your experience and expertise in the field, employers look for previous professional placements, especially in terms of what department, ward or healthcare unit you worked in. Scrub nurses, intensive care unit nurses, medical-surgical nurses, ER nurses, paediatric nurses, oncology nurses etc. all have various specialisations and niche functions, but it is also important for your employers to have an idea of previous rotations or related medical experience that you have undertaken. For graduate nurses with limited hospital and clinical experiences, professional placements will still allow you to highlight required skills. Detailing how these placements have contributed to your progress will convince the employer that you are  adaptable and enthusiastic about training opportunities, which is important in the nursing profession as continuous learning is a primary priority in growth and development. 

Technical and Soft Skills 

Nurses working in different departments and hospitals may experience different situations or day-to-day scenarios so it is of utmost importance that you are able to paint a clear picture of your experiences and previous working history vis-à-vis the  requirements of the job that you are applying for. By addressing these technical skills, you send a message that you are ready to take on any challenge thrown at you by the hospital or clinical setting. However, apart from technical skills, equally important are soft skills such as effective listening, outstanding interpersonal and communication skills, initiative, professional growth, and effective written and documentation acumen. These soft skills work together with technical knowledge in order to provide patients and their family with most appropriate healthcare services. 

Further Training 

Learning is an important component to success in any medical profession. Every day, scientists and researchers are able to come up with medical breakthroughs that may help extend the life of patients, as well as hasten their recovery from their conditions. As such, it is important for nurses to be able to demonstrate their participation in voluntary and required talent enhancement sessions. These include classes, lectures, seminars, conferences, and other gatherings that allow information sharing and the cascading of novel approaches to healthcare services delivery. The willingness to learn more and adopt new strategies in care is an important trait among nurses, and you should be able to highlight this by outlining in a clear and concise way the seminars and conferences that you have attended. Included in this category are any avenues to contribute to knowledge, such as case presentations, research publications, and commentaries on practices and approaches to care. More importantly, you should also outline in your resume how you are integral in the passing on of training knowledge to junior nurses and new graduate nursing staff. 

Selection Criteria 

Lastly, one of the most important considerations in nursing applications is that most of the nursing jobs, whether in the private sector or in government nursing areas, require a selection criteria. Selection criteria documents require you to state specific and pertinent examples of how you are able to respond to requirements for the specific role. These are competency-based statements that must be addressed by the STAR method, in which an applicant must outline specific situations through outlining the Situation, Task, Action and Result. The STAR method gives context to an applicant’s skills, and it is a record of how the said applicant applies competencies and skills in actual, real-life situations. Most STAR responses tell anecdotes of how each criteria, say excellent communication skills, can be applied in the nursing setting. It is a good exercise at demonstrating how you, the applicant, can fulfil these roles should these situations arise in your new workplace setting. Furthermore, a well-written selection criteria must express how you are willing to replicate your success in this role in the conduct of your work in your prospective position. 

Are you applying for graduate nursing or RN roles? Contact us today for assistance on how you can prepare professional, flawless, and comprehensive application documents. Get in touch with Brisbane Resumes today and leave your nursing resume to a team of professionals who can help you secure an interview.

Selection Criteria Responses and How to Do Them

The application process can both be daunting and tedious, but it doesn’t have to be that way. One way to look at applications positively is to take it as an opportunity to step back and reassess the qualifications, skills, competencies, and growth that you have achieved in your career so far. A lot of people do not even have the time to pause and recollect how they have been able to grow and develop in their job progression, and the job search and applications process is an especially important period where you should be looking at how your resumes and other supporting documents express your skills and experiences in one coherent and compelling package. A selection criteria document is one of the best ways to contextualise how well you should be able to fulfill certain roles, thus letting recruiters know how you plan to accomplish the duties that are assigned to the role.

Key selection criteria are standards and expectations that must be met by applicants. It demonstrates in clear and strong situational examples how an applicant has navigated through certain scenarios in the past, with the goal of convincing the recruiter that they are indeed worth considering for a job. In order to successfully go through the application process, you must always directly address the criteria as this is the most important part of your application package. By having a strong selection criteria response document, you give yourself better chances at being shortlisted for an interview. Moreover, interviewers often base their questions around these criteria when conducting face-to-face interviews.

Where to find selection criteria

Selection Criteria or Key Selection Criteria are often found in the Position Description or Job Description document, the outline of the job roles and responsibilities that are often posted by companies and recruiters in various recruitment channels. Selection Criteria may be explicitly labeled, but sometimes, you will have to look within the document to see which selection criteria items must be addressed. Note that each position will have its own unique criteria, so you will have to write separate, unique responses to address each criterion.

The STAR Format

There are many ways to complete selection criteria documents, but one of the most prescribe methods is by addressing the selection criteria through the STAR Format. The STAR Format integrates four important factors, namely: Situation, Task, Action and Result. The Situation and the Task sections provide the context for the specific situation, and the Action and the Results describe the proactive steps taken to ensure that results and expected outcomes were achieved. The STAR Format arranges thoughts in a coherent and logical manner, and it gives the recruiters a clear idea of your involvement in a certain task. Mainly, the STAR format should be able to state in clear and specific terms how you fit these criteria, so a strong, highly relevant example must always be used. Here is an example:

Role: Team Leader          
Selection Criteria: Must be able to communicate with influence and mentor junior staff.

S (Situation)       

As a manager, I am tasked with the role of providing mentorship and effective leadership to my junior staff and colleagues. I model ethical and responsible behavior by always ensuring that I focus on my staff’s professional development. When one of my staff members was obviously lagging behind and would chronically fail to meet deadlines, I took the initiative to counsel and provide advice so that they will be able to improve their performance.      

T (Task)  

To be able to communicate and provide sound advice to the staff member, I needed to take him aside and sit him down in a manner that will allow him to feel comfortable and to be in a safe, non-judgmental space so that he will be encouraged to discuss his issues.   

A (Action)           

I encouraged him to  talk openly without fear or repercussions or judgment, as it was important for him to be very honest about what was affecting his performance. It turned out that he was distressed because of problems at home. He was overwhelmed with problems, and it was affecting his performance at work. I suggested different measures like talking to management about possibly temporarily reducing his work hours so that he could take more time to resolve issues at home. I also recommended a brief leave so that he can sort out his personal affairs. I also gave him recommendations to seek out advice from our company’s professional development department so that he can address his HR concerns and look at his options.          

R (Result)

After our discussion, he was encouraged to speak to a HR supervisor to discuss the possibility of taking a few days off. We were able to make arrangements for his temporary replacement, and he was able to come back to work after a week with renewed enthusiasm and determination to finish the job. As a result of my intervention and my counselling, I was able to present options so that the staffer was able to recover from being affected by personal issues at home. This improved his performance, and he was able to contribute effectively to the team.

Writing tips

The previous example is just an illustration of how a STAR response is approached. However, you should be able to fully utilise the method in order to tell a detailed story of how you were able to address the criteria. Be very specific and provide strong examples that illustrate actual, measurable and quantifiable results. Cite numbers, statistics, and positive outcomes, and also, detail the effects and the results of your initiatives in a way that shows significant improvement.

When writing your selection criteria responses, it is important to note the limitations or special instructions that recruiters often include on the job description. Some job description forms may have certain requirements or instructions on the format, page count, and the number of words. Look for these special instructions before beginning any writing exercise, as it is important to be within the prescribed format. Furthermore, some criteria may require a word limit as you may be required to paste and submit these responses in an online form or template.  Staying within the  word count guarantees that you will not be discounted or disqualified due to technicalities, as is a regular occurrence. Addressing criteria in itself is an exercise in discipline, following instructions, the ability to address requirements. Therefore, you should take this opportunity to make a good impression and to make your mark even before you meet the recruiters.

A well written and compelling selection criteria document will not only let you stand out from your peers, but it will boost your opportunities to highlight special projects or tasks that will give you an edge in a highly competitive position. Focus on getting your selection criteria up to a certain standard by directly addressing what these criteria are asking for.

You can also rely on resume writing services like Brisbane Resumes to assist in you in accomplishing your selection criteria requirements. We are experience in filling out criteria documents that land our clients prestigious and coveted roles. Our expertise is in crafting well-composed criteria responses that strategically outline the strengths and special capabilities of our clients. Contact us today to know more about how Brisbane Resumes can help you get started on your way to writing and completing a comprehensive, factual, and impactful selection criteria.

How to reflect a career change in a professional resume

How to reflect a career change in a professional resume

How to Reflect a Career Change in Your Resume

Switching to a different field, industry, or profession might be daunting for some people since they think that they need a lot of catching up or adjustment to do. The task to conform to the required skills and expected competencies for a new job seems monumental, and the shift from the old field to the new may be one of the biggest mental hurdles that a professional must conquer. However, professionals tend to underestimate just how transferable their skills are. Skills and competencies from a specific industry may also be relevant in other industries, and it will all depend on how you package yourself and how your resume will present your strengths and capabilities.

Despite the general notion that you should follow a singular career path throughout your adult life, circumstances arise and interests change. For some, better opportunities or more room for growth may be the driving forces for their decision to change their career paths, and that is entirely possible. Pivoting to another field may seem like a huge leap, and individuals often find it difficult to even phrase their strengths so as to make them suitable when applying to a new job. How you tell your history and your experience in a way that will compel hiring managers is half the battle, and you must be able to articulate and express your values, skills, competencies, and qualifications in a way that will make you stand out from other applicants.

Here are some of the important things that you must remember when reflecting a career change in your resume.

  1. Read the job description

This first step is crucial, because the moment you read a job description, you automatically picture how your strengths and previous experiences will qualify you for this job. Going through a bullet list of required competencies and qualifications will be like ticking off boxes in your mental checklist, and you will often ask yourself “Do I have this skill? Am I equipped with this training, certification or qualification?”Certain jobs are asking for specific histories and experience, and by going through the job profile thoroughly, you will get a sense of the adjustments that you will need to make in order to be a good fit for the job.

  1. Focus on your education and training

When you are done self-screening and applying the qualification and criteria items to yourself, you should advance with a clear focus on your previous education and training. Note that even if you did not study or engage in a training course that might be directly related to the job that you are applying for, certain subject areas often have overarching thoughts and concepts that will help you regardless of the industry that you are in.

Certain concepts and thought systems such as management, organisational development, group dynamics, and sales can be applied across various disciplines. These skills and training opportunities will present you with various tools and capabilities that you can certainly tailor around your perspective role. Elaborate on the learnings that you can bring from your previous experiences, and be aware of how you can use these to your advantage.

  1. Find common ground

As mentioned earlier, there will always be certain skills that you should be able to bring from your old role to the next. For example, a Chef who wants to venture out of the kitchen may find that their executive leadership skills and staff management will be a perfect fit for any store management or team leadership task. Supervisors or managers may find themselves comfortable with a Human Resource-focussed job since they are exposed to hiring and staffing  issues on a daily basis.  Cruise ship workers may also find common ground between their duties and that of a flight crew or cabin crew member, as they are both in the travel and hospitality sector. No two jobs or disciplines are too disparate to bridge so long as you can justify and articulate how you can translate and apply developed skills to bring value to your new workplace.

  1. Do not forget the day-to-day competencies

Professionals who desire a career shift tend to focus only on the role title itself. However, the day-to-day conduct of work projects and tasks often entail the same set of skills and responsibilities. The rote conduct of daily professional routines include the same set of tools such as communication and interpersonal skills, management acumen, multitasking, teamwork and team dynamics, and the ability to delegate and follow orders.

Highly impactful tasks may be at the helm of your old career, but in the daily conduct of work duties, the same behaviours and capabilities are at play, including negotiation skills, documentation, records keeping, administrative duties, and other ad hoc tasks. Focus on these attributes and outline important examples where you can demonstrate how you conform to these criteria.

When you have made up your mind on how you can bridge your skills so that you can transition to a new field or industry, be sure to write an effective and compelling resume that focusses on your highly transferable and resilient skills. Both your resume and your cover letter should centre on your new goals and objectives moving forward in your career, and it is best to conceptualise your career change documents in a way that will highlight how you can successfully translate your well developed skills to help you contribute positively to your new workplace.

For professional help, please contact Brisbane Resume today: [email protected] or call 1300 174 435.

We assist with professional resumes, cover letters, selection criteria and LinkedIn profile writing.

We look forward to helping.